1. Returns

We want you to be completely satisfied with your football jersey purchase. If you're not happy with your order, you may return it under the following conditions:

• Returns only applicable for manufacturing defects or defects during transit only.
• Returns are accepted within 24 hours of delivery.
• No replacement will be applicable after 24 hours of the delivery of the product.
• Our policy lasts 1 day (24 hrs) post-delivery of the product.
• Unfortunately, we can’t offer you a refund or exchange.
• Condition for a return: Items must be unworn, unwashed, and in their original packaging with tags attached.
• To complete your return, we require a receipt or proof of purchase.

2. Non-returnable items

• Any kind of customized jerseys (with player names, numbers, or personalized text) are non-returnable
• Clearance or final sale items non-returnable
• Gift cards applied products are non-returnable

3. Refunds (if applicable)

• Refunds are applicable only if the jersey is damaged or the quality is not upto the mark. Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a 5-7 working days.
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item or defect).

4. Exchange (if applicable)

• Only for plain jersey orders.
• We offer you exchanges for size or item variations, subject to stock availability for plain jerseys only.
• Exchange charges will be applied from your place to our warehouse & for the new shipment sent.
• Charges depends on your location of delivery.
• Contact our customer support to initiate an exchange at support@footballninja.in.

Thank you for choosing footballninja. We appreciate your trust and support!